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Marinas Operations and Management Workshop (GT/RTC)

  • Thursday, January 26, 2012
  • 8:30 AM - 4:30 PM
  • Hamilton, ON
  • 0

Registration

(depends on selected options)

Base fee:
  • *includes one year individual membership

NOTE: Course fee includes 13% HST

Marinas Operations and Management Workshop                     
Monday January 26, 2012

Traffic Operations Centre
1375 Upper Ottawa St.
Hamilton ON

Instructor: Paul Anthony, RRFA

This workshop is designed to introduce recreation facility personnel to the principles and techniques of marina operations and management. It will be of interest to those professionals who currently manage or maintain either marinas or boat launching facilities or those who are interested in developing their waterfront into one of these facilities.
Topics include:
  • Creating and communicating environmental awareness to staff and boaters and the role it plays in preserving the waterfront
  • Tourism awareness and its importance to the success of your marina facilities
  • Terms and conditions for facility contracts
  • Orientation and training programs for marina employees
  • Customer service program
  • Seasonal and transient slip rentals
  • Marketing and promoting your marina facility
  • Daily marina operations including fueling, docking, pump-out operations and parking
  • Waterfront health and safety issues

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