This course is designed for recreation facility professionals who are currently in a supervisory/management role, or who have aspirations to move into such a position. Each module in this course represents an introduction to areas of strategic importance to the business management of recreation facilities.
Contract Law: Review the processes involved with facility construction management
Instructor: Steve Hardie, RRFA, CIT, CPT, CAP, Director of Parks and Recreation, Municipality of North Perth
This session discusses the key concepts of asset management and will provide participants with the skills and knowledge required to manage the financial, capital and operational needs of public infrastructure.
Instructor: Brian Anderson, Owner/Manager, Anderson Road Management Services
Strategic positioning is fundamentally important to creating continued success in the delivery of municipal parks and recreation services. Strategic Planning is a systematic approach through which this positioning can be achieved and also create mechanisms for the delivery of relevant services that address consumer needs.
Throughout this process it is fundamentally important to reflect on the internal and external influences that impact service delivery. It is also essential to clearly define organizational vision, mission and values that are so important in providing the context for the establishment of goals, objectives, strategies and tactics for the delivery system.
Key elements of a dynamic strategic planning process, in the context of the delivery of municipal parks and recreation services, will be presented to provide participants with an increased awareness of: Creating a Desired Future State; Setting a Service Context (situational analysis); Defining a Strategic Framework (vision, mission, values, strategic priorities and core business); Developing Direction (goals, objectives, strategies) Aligning Resources (governance, human and financial resources); Executing Plans; and Managing Progress and Success.
Instructor: David Clark, Principal, David A. Clark Consulting
Money does make the world go ‘round. Especially in the municipal realm there have been many changes in recent years from capital asset accounting to asset management. Recreation facilities are under pressure to demonstrate that they add value to the community and provide a good return for the investment received through funding, whether through grant programs or municipal taxation. Setting reasonable rental rates, collecting fees, and working more in unison with your municipal government(s) are all part of the formula. After this session you should have a different perspective of your financial operation and be better suited to compete for the ever-shrinking pool of financial resources.
Instructor: Craig Davidson, Principal, Hybla Consulting
Our world had become filled with policy and procedure. Well thought out and implemented policies and procedures not only make your job managing the facility easier but can also increase your funding options and improve your financial stability. This session will explore why these are important and provide tips and tools to help you develop policies and procedures that are relevant to your organization. We will then switch gears to getting these working in your operations including reviewing the policies and procedures you created to ensure they remain relevant and are having the desired effect. Topics covered will include your role in working with policies and procedures as you interact with your Board, your Staff and your Customers.