Ontario Recreation Facilities Association Inc. upcoming events

Legal Awareness I - Supervising in a Recreation Environment (OLSS) (Thursday, January 01, 2026)

Thu, 01 Jan 2026 05:00:00 GMT

Legal Awareness I - Supervising in a Recreation Environment (OLSS)

This online self-study (OLSS) course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

Legal Awareness I - Supervising in a Recreation Environment I is a core requirement to all ORFA professional accreditations. We are pleased to make this time-tested training program available in an online self-study format that allows registrants to work through the information at their own pace and schedule over a 30-day period.

The Occupational Health and Safety Act (OHSA) requires that all workers and supervisors understand and comply with all regulations, directives and best practices associated with their specific work environment. The ORFA Legal Awareness training course builds on the mandatory Ministry of Labour, Immigration, Training and Skills Development on-line self-study course for workers and supervisors specific to a recreation work environment. The basic requirement of OHSA remains unchanged; only "competent persons" are allowed to take care and control of a workplace or supervise other persons at work. The OHSA is clear on how competency is defined:

Be qualified because of their knowledge, training, and experience to organize the work and supervise safe performance.
Be familiar with the Act, Regulations, Policies and Procedures that apply to the work.
Have knowledge of any potential or actual danger or hazard to health and safety in the workplace.

What has changed is that competency is merely the first step towards proving qualifications associated with the work. Qualification is a much higher standard that can only be met by obtaining ongoing professional development that is balanced with proven experience. Legal Awareness I is an in-depth review of the Occupational Health and Safety Act and other associated recreation regulatory responsibilities. This information forms a strong foundation for all recreation professionals to apply in their day-to-day responsibilities. Once complete, it is strongly recommended that Legal Awareness II be attended as it focuses on the other regulations and policies and procedures that are considered standard within our industry.

Who should attend?

Workers who are required to work alone in their workplaces are considered supervisors under the OHSA or workers whose job description identifies them as a lead hand, supervisor, or manager.

Workplace-Specific Training

A reminder to employers or facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

This course is worth 14 professional development credits towards recertification of any ORFA professional designation

Legal Awareness II - Managing in a Recreation Environment (OLSS) (Thursday, January 01, 2026)

Thu, 01 Jan 2026 05:00:00 GMT

Legal Awareness II - Managing in a Recreation Environment (OLSS)

This online self-study (OLSS) course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

This training course is considered essential professional development for any recreation staff member with managerial or supervisory responsibilities in a recreation setting. The increase in health and safety responsibility being adopted by every Canadian workplace is merely a gateway to the many other similar regulatory and legislative responsibilities in our industry. No two recreation departments are designed the same. This course explores the diverse, and at times, overlapping legal obligations associated with recreation programs, services and infrastructure. Each operation must be carefully and individually analyzed to determine regulatory responsibility so that policy and procedures can be designed to both reflect legal obligations and industry best practices. This training session is designed as a check and balance to known regulated responsibilities based on member experiences over decades of operations. It will provide participants with sufficient knowledge to know when additional research is required or if outside professional support to better understand and meet compliance so that the operations risk of accountability is reduced. One of the most important skills of all senior recreation administrative staff is one of information broker to other internal administrative staff so that sound operational decisions can be made. Understanding that not knowing any legal responsibility should operational conduct or lack there of, be called into question legally is not a legal defence.

Topics include:

An in-depth review of the Canadian legal system
- The anatomy of a lawsuit
- Understanding personal accountability at work
The law as it relates to standard recreation facility operations
- Standard operational requirements
- Employment law
The Codes, Acts and Regulation Landscape
- Policy and procedures development and application
- The role of industry best practice
Documentation Management
- Proving operational competency
- The art of record keeping
- The benefits of asset management
- Meeting emergency management requirements
Designing staffs competency pathway through professional development, certification and workplace specific training
- How to get the people you need with the right skills, at no cost
- What must be done once you find these people
Creating and applying proven risk avoidance strategies
- Designing operational tools that meet or exceed industry standards

Participants will leave with a renewed sense of importance of legislative compliance and an industry standard tool box of information that will play a significant role in helping maintain a safe work and play environment.

This course is worth 14 professional development credits towards recertification of any ORFA professional designation

Safe Arena Refrigeration Plant Owner/Operator (OLSS) (Thursday, January 01, 2026)

Thu, 01 Jan 2026 05:00:00 GMT

Safe Arena Refrigeration Plant Owner/Operator (OLSS)

The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 7-8 hour total session duration.

The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit.

The SARPO course is designed to assist arena owners in confirming that facility staff who have been given the privilege to enter the registered plant room and have limited responsibilities in the actual operation and maintenance of the plants equipment are provided with a strong foundation relating to the risks and hazards associated with these environments. In addition, plant owners will benefit from understanding the roles, responsibilities and regulatory responsibilities associated with the Operating Engineers Regulation.

Topics include:

Legislation and operational best practices
Registered refrigeration plant operator competency
Registered refrigeration plant Daily operations best practices
Equipment identification
Safety device design and limitations
Cycle of refrigeration
Risks and hazards of primary and secondary refrigerants
Recordkeeping
Benefits of a quality maintenance program

The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

Recreation Facility Cleaning, Disinfection and Sanitizing Principles (OLSS) (Thursday, January 01, 2026)

Thu, 01 Jan 2026 05:00:00 GMT

Recreation Facility Cleaning, Disinfection and Sanitizing Principles (OLSS)

This training session introduces recreation staff to basic cleaning and disinfection principles for public facilities. This online training is designed to assist current operations in proving that all staff understand the new standards and best practices for both worker and public safety.

Participants will learn:

Public Facility Regulatory Cleaning Obligations
Their Expected Role and Responsibilities as Facility Cleaner
Basic Cleaning Terms
Cleaning Chemistry 101
Body Fluid Management
The Principles of How to Effectively Clean a Recreation Facility
Cleaner Risks, Hazards and Ergonomics
Advanced Tools of the Trade

The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

Ice Maintenance and Equipment Operations (OLSS) (Thursday, January 01, 2026)

Thu, 01 Jan 2026 05:00:00 GMT

Ice Maintenance and Equipment Operations (OLSS)

This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

Recommended Prerequisites: Participants that have completed a) Basic Arena Refrigeration or the Advanced Refrigeration Facility Operator course; b) and the Ice Making and Painting Technologies course; and c) have two years of practical artificial ice knowledge with some ice resurfacer operational experience will be better prepared in understanding some course content.

An ice resurfacer is a complicated piece of heavy equipment that requires a concise understanding of how it works, what adjustments must be maintained and what regular maintenance must be performed or monitored by the operator to ensure trouble-free operation.

This course is not designed to make a “competent” ice resurfacer operator. It has been developed using industry best practices that demonstrate the operation and care of the most critical piece of ice sheet maintenance after the refrigeration plant. Participants will be exposed to proven skills and techniques to create exceptional ice, troubleshoot poor ice conditions, perform ice maintenance, and safely operate and maintain all ice maintenance equipment.

The ORFA has developed this training session in partnership with ice resurfacer manufacturers to help ensure the accuracy of the provided information however, it must be noted that the manufacturer is always considered the authority on any training, operation, or safety matter specific to their equipment. They should be consulted as required.

Topics include:

History of ice maintenance
Operator safety
The conditioner
The cutting blade
Snow & ice collection systems
Water systems
The vehicle
Fuel and power source safety
Facility air quality awareness
The role of the circle check
How to safely operate an ice resurfacer
Other industry ice maintenance tools
Effective ice maintenance techniques

Workplace-Specific Training: Please note this course does not provide participants with hands-on training in driving an ice resurfacer. A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

Ice Making and Painting Technologies (OLSS) (Thursday, January 01, 2026)

Thu, 01 Jan 2026 05:00:00 GMT

Ice Making and Painting Technologies (OLSS)

This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

Recommended Prerequisites: Participants that have completed the Basic Arena Refrigeration course or the Advanced Refrigeration Facility Operator and the Ice Maintenance and Equipment Operator (IMEO) course and have one-year, hands-on, artificial ice experience will be better positioned to interpret course materials. It is further recommended that prior to attending this course, participants visit ORFA’s Resource Centre and review materials found in the Arena Ice Operations section applicable to the topic of ice making.

Doug Moore, the world’s first recognized professional “Ice Technician” was the late founder of Jet Ice Ltd. and also the Chief Engineer at Maple Leaf Gardens in Toronto for 30 years. He was a hands-on practitioner that understood the specific day-to-day needs of facility operators. Doug’s contributions set the foundation that has helped give the industry the look and quality of ice that is enjoyed today by athletes in the sports of hockey, curling and figure skating. Doug was an innovator of the arena industry, specializing in ice making technology, speed-painting procedures and openly shared his passion, vast skills and knowledge in this science willingly with facility owners, managers and operators throughout North America. Following in Doug’s commitment is current Jet Ice Vice President, Dave Loverock. Dave, mentored by Doug, continued in the tradition set by the Jet Ice founder by focusing on the same hands-on, frontline proven principles with an eager openness to explore innovation and change. Today, these revolutionary ice making concepts and theories have been implemented in a wide range of community and professional facilities and are considered best practice throughout the ice industry.

Together, the ORFA and Jet Ice Ltd. continue to provide the recognized industry leading standard for professional development in ice-making principles and application techniques for all ice technicians. It is important to note that litigation involving ice condition will almost always use the ORFA Ice Making and Painting Technologies course materials as the proven acceptable industry standard to be met. Knowing and applying these established principles is essential to reducing ice arena risk of liability.

Creating a durable sheet of ice requires a clear understanding of the ice making venue and its mechanical ability and limitations. This environment will include basic yet essential scientific principles surrounding air, water, ice paint, logo materials and HVAC-R systems. Building on the theory gained in the refrigeration classes, this course will enhance the participants’ knowledge, while increasing their operational effectiveness through a clear understanding of proven ice installation principles and techniques. Risk and hazards associated with ice making are also reviewed so that participants are aware of the hidden dangers associated with this task.

Topics include:

Module 1 – A History of Ice
Module 2 – Facility Preparations
Module 3 – The Ice Bowl
Module 4 – Making New Ice
Module 5 – Painting Ice White
Module 6 – Ice Sport Markings
Module 7 – Ice Rink Energy Reduction

Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with workplace-specific training.

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

Safe Ice Resurfacer Operator (OLSS) (Friday, January 02, 2026)

Fri, 02 Jan 2026 05:00:00 GMT

Safe Ice Resurfacer Operator (OLSS)

The Safe Ice Resurfacer Operator (SIRO) training course is considered a basic introduction to the known risks and hazards associated with operating a mechanical piece of heavy equipment. The presented information is key to ensuring every new operator starts their career with a strong foundation of industry and manufacturer best practices. The training platform includes web based presentation that is supported by manufacturer equipment related operational safety materials and medias. Participants must complete a workplace specific passport to help supervisory staff prove that they have provided positive initial training.

Topics include:

History of ice resurfacers
Occupational Health & Safety Overview
Operational Safety Best Practices
Sample Policies and Operating Procedures Guidelines
Fuel Types-Gasoline-Propane-Natural Gas Safety
Escaping Gas Risks
Fire and Explosion Risks and Hazards
Toxic Indoor Air Risks and Hazards
Circle Checking Best Practices
Water Systems Risks and Hazards
Safety Benefit of Scheduled Equipment Maintenance

The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

Basic Arena Refrigeration (OLSS) (Tuesday, January 13, 2026)

Tue, 13 Jan 2026 05:00:00 GMT

Basic Arena Refrigeration (BAR) (OLSS)

This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

The ORFA Basic Arena Refrigeration course is considered the minimum industry-recognized standard for ice arena facility personnel and is now available in an on-line self-directed format. The Occupational Health and Safety Act demands that those who conduct work in these environments be “competent” while the Operating Engineers Regulation requires that all who have “privilege to enter a registered refrigeration plant room” be qualified. Such qualification and competency require a strong foundation of all regulatory obligations to be met followed by an introduction to the principles and fundamentals of the theory of refrigeration and concluding with a risk and hazard assessment overview of a typical refrigeration plant room. This is accomplished by completing Part One of the training, the Safe Arena Refrigeration Operator (SARPO).

Once the legislative requirements and theoretical overview is complete participants will move on to understand that the refrigeration process operates on scientific principles that are applied to practical mechanical processes in Part Two. Students will be introduced to the different types of ice arena refrigeration plant designs and key pieces of equipment required to safely transfer heat plus the role of safety devices during this transfer. In addition, participants will be able to identify the types and the amounts, as well as the storage and disposal of refrigerants and lubricants.

Emphasis is placed on the need for worker safety which depends on the proper use of personal protective equipment from all noxious gases and/or refrigerants stored on site. Operator and public safety further rely on the operator’s ability to monitor plant conditions, liquid levels, pressures and temperatures and take appropriate action under the circumstance. Hazards of electricity, temperature and pressures are introduced so that plant monitors can recognize the importance of plant piping markings so not to touch these delivery mechanisms, not to place hands or feet near pumps or motors or make unqualified plant adjustments. Monitors must understand the need to conduct regular plant checks and the importance of recording these activities in the official plant log. Course participants will gain an appreciation for the proper use of plant room ventilation and the role of the refrigeration safety devices and alarm systems. Once this knowledge has been obtained, participants will clearly understand the importance of their role during plant room emergencies and the need to embrace and practice evacuation plans for both worker and general public safety.

Of further benefit would be a guided tour of a refrigeration plant room under the leadership of a competent plant operator for an orientation of a registered refrigeration plant room and review the plant operational and training manuals.

Topics include:

Refrigeration Theoretical and Practical Factors
Refrigeration Codes, Regulations and Acts
Ice Rink Refrigeration Equipment, Controls and Safety Devices
Ice Rink Refrigeration Plant Safe Operations and Maintenance
Refrigeration Emerging Technologies and Energy Management

Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

CIT Recertification Course (OLSS) (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

CIT Recertification Course (OLSS)

This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

The Ontario Recreation Facilities Association (ORFA) introduced the Certified Ice Technician (CIT) professional designation in 1997. This NHL-recognized credential was designed to acknowledge the academic excellence and specialized expertise of individuals who work in artificial ice operations. Overwhelmingly, the CIT designation has been the most sought-after of all the ORFA professional designations. Today, close to 70% of arenas, ice and refrigeration job postings specifically state the preference to recruiting those individuals who hold the CIT professional designation.

Since 1997, over 1000 individuals have been awarded the CIT designation. More recently, there has been discussion and reflection, based on industry needs and legal counsel, that to ensure these individuals remain current in industry best practices and knowledge, that a recertification program be designed and implemented. More Information

CAT Recertification Challenge Exam - ONLINE (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

CAT Recertification Challenge Exam

An online Certified Aquatic Technician (CAT) Recertification Challenge Exam option is available to current CAT's who must recertify to maintain their professional designation. Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

ONLINE EXAM:

Exam time limit is 90 minutes
The exam must be finished in one sitting. You cannot save and finish later
You must complete each question before moving on to the next question
You must complete all questions in this exam
To be successful you must score 60% or higher on the exam

CARPT Recertification Challenge Exam - ONLINE (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

CARPT Recertification Challenge Exam

An online Certified Arena Refrigeration Plant Technician (CARPT) Recertification Challenge Exam option is available to current CARPT's who must recertify to maintain their professional designation. Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

ONLINE EXAM:

Exam time limit is 90 minutes
The exam must be finished in one sitting. You cannot save and finish later
You must complete each question before moving on to the next question
You must complete all questions in this exam
To be successful you must score 60% or higher on the exam

CBT Recertification Challenge Exam - ONLINE (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

CBT Recertification Challenge Exam

An online Certified Building Technician (CBT) Recertification Challenge Exam option is available to current CBT's who must recertify to maintain their professional designation. Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

ONLINE EXAM:

Exam time limit is 90 minutes
The exam must be finished in one sitting. You cannot save and finish later
You must complete each question before moving on to the next question
You must complete all questions in this exam
To be successful you must score 60% or higher on the exam

CGT Recertification Challenge Exam - ONLINE (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

CGT Recertification Challenge Exam

An online Certified Grounds Technician (CGT) Recertification Challenge Exam option is available to current CGT's who must recertify to maintain their professional designation. Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

ONLINE EXAM:

Exam time limit is 90 minutes
The exam must be finished in one sitting. You cannot save and finish later
You must complete each question before moving on to the next question
You must complete all questions in this exam
To be successful you must score 60% or higher on the exam

CIT Recertification Challenge Exam - ONLINE (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

CIT Recertification Challenge Exam

An online Certified Ice Technician (CIT) Recertification Challenge Exam option is available to current CIT's who must recertify to maintain their professional designation. Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

ONLINE EXAM:

Exam time limit is 90 minutes
The exam must be finished in one sitting. You cannot save and finish later
You must complete each question before moving on to the next question
You must complete all questions in this exam
To be successful you must score 60% or higher on the exam

The ORFA introduced the Certified Ice Technician (CIT) professional designation in 1997. This NHL-recognized credential was designed to acknowledge the academic excellence and specialized expertise of individuals who work in artificial ice operations. Overwhelmingly, the CIT designation has been the most sought-after of all the ORFA professional designations. Today, close to 75% of arenas, ice and refrigeration job postings specifically state the preference to recruiting those individuals who hold the CIT professional designation.

Public Skating Monitor Training Program (OLSS) (Sunday, February 01, 2026)

Sun, 01 Feb 2026 05:00:00 GMT

Public Skating Monitor Training Program (OLSS)

The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course.

Care and control of public skating sessions are often given to a young person as their first employment opportunity. These positions are an important part of the operations customer service and facility safety and first response. Balancing public relations and program safety requires skills and knowledge that must be provided by facility management. This online training session provides a strong foundation of workplace roles and responsibilities while outlining public skating best practices that will raise the level of awareness for all who successfully complete the training. Once complete, facility management will be able to quickly fast track the internal workplace specific training that outlines rules of conduct for both the monitor and the skaters as well as emergency management procedures.  The program is built using industry best practices collected by the Ontario Recreation Facilities Association as the industry leader in providing resources to advance the recreation profession and promote safe and healthy recreation operations, and management.

Topics include:

Being a customer service and facility ambassador
Facility staff roles and responsibilities
Monitor training requirements – MLITSD, AODA, First Aid, AED, WHMIS
Common public skating policies
Role and responsibilities of the skate monitor
Emergency preparedness

All participants shall complete a final assessment to confirm their learning experience and shall receive a certificate of completion.

Leadership Skills for Recreation Professionals (ILC-OL) (Wednesday, April 01, 2026)

Wed, 01 Apr 2026 13:00:00 GMT

Leadership Skills for Recreation Professionals (ILC-OL)

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1 : Wednesday, April 1 – 9:00 am to 12 Noon
Session 2: Wednesday, April 8 – 9:00 am to 12 Noon
Session 3: Wednesday, April 15 – 9:00 am to 12 Noon
Session 4: Wednesday, April 22 – 9:00 am to 12 Noon
Session 5: Wednesday, April 29 – 9:00 am to 12 Noon
Session 6: Wednesday, May 6 – 9:00 am to 12 Noon (EXAM)

Course Description

All course instruction and examination will be completed online in real time. In addition to online lessons, participants can anticipate 1.5 to 2.0 hours of weekly homework.

Instructor: Lieutenant-Colonel (Retired) Angelo N. Caravaggio OMM, CD, Ph.D., Executive Director, C9Leadership

NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

setting up a personal FREE Zoom basic account
an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
a computer and monitor
a webcam, not compulsory but recommended
a microphone
desire to interact, network, and learn from the comfort of their home/office.

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

Advanced Refrigeration Facility Operator (ILC-OL) (Thursday, April 02, 2026)

Thu, 02 Apr 2026 12:30:00 GMT

Advanced Refrigeration Facility Operator

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1: Thursday, April 2, 8:30 am to 4:30 pm
Session 2: Thursday, April 9, 8:30 am to 4:30 pm
Session 3: Thursday, April 16, 8:30 am to 4:30 pm

The course is designed to enhance the knowledge and skills of practitioners who are considered to be the “user” as defined in the Operating Engineers Regulation of a registered “unattended” industrial ice sheet refrigeration plant. It builds on the knowledge learned in the ORFA Basic Arena Refrigeration course which is a recommended course pre-requisite. Participants will gain a strong working knowledge of roles and responsibilities associated with the operation, management and maintenance of these systems. Course curriculum is built on current regulatory responsibilities and accepted industry best practices. The learning objectives are recognized by the Technical Standards and Safety Authority (TSSA) as minimum training for those individuals who are responsible for decision making surrounding the day-to-day care and control of these plant rooms. Participants will receive all necessary tools to evaluate and/or build an ice sheet refrigeration workplace specific training, operational and maintenance program.

Topics include:

Module 1 - Defining Who Is In Care & Control of the Registered Ice Sheet Refrigeration Plant
Module 2 - The Responsibility of Creating a Safe Registered Ice Sheet Refrigeration Plant Room
Module 3 – The Responsibility of Mentoring Ice Sheet Refrigeration Plant Room Staff
Module 4 – Creating and Maintaining a Plant Operational and Training Manual
Module 5 - The Responsibility of Creating an Effective Registered Refrigeration Plant Maintenance Plan
Module 6 – The Responsibility of Designing a Registered Refrigeration Plant Asset Management Plan
Module 7 – The Responsibility of Registered Ice Sheet Refrigeration Emergency Planning

This is a recommended course for the ORFA Certified Arena Refrigeration Plant Technician (CARPT) designation. This course is also recommended ongoing professional development for B-Certificate Operators who are employed in the ice sheet industry.

This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
a computer and monitor
a webcam, not compulsory but recommended
a microphone
desire to interact, network, and learn from the comfort of their home/office.

Instructors: Terry Piche, CRFP, CIT, Director, Training, Research and Development, Ontario Recreation Facilities Association Inc.

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

Cemeterian™ Operations and Management (ILC-OL) (Monday, April 13, 2026)

Mon, 13 Apr 2026 12:30:00 GMT

Cemeterian™ Operations and Management

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Monday, April 13 to Wednesday, April 15, 8:30 am to 4:30 pm

A cemetery is defined as “land that has been set aside for the interment of human remains.” The reality is that cemeteries are also workplaces. Cemetery workers are general ground maintenance workers with priority being the tending to graves and memorial sites. Additional duties include interments, assessing stability of memorials, maintaining cemetery furniture and other related infrastructure. What places them apart from traditional grounds workers is the sensitivity required to provide a compassionate and professional environment. The grieving process must be understood when dealing with persons especially those not wanting to comply with cemetery rules of conduct and proper operation of the cemetery. Additionally, working near heavy equipment, use and care of specialty tools associated with cemetery operations in all types of weather conditions can be high risk if not performed correctly.

Cemetery workers are covered under the Occupational Health and Safety Act and as such must meet the obligation of “competent person” as defined in the Act. The Act further requires that burial authorities provide a safe workplace and systems of work that will protect the employees, persons attending and officiating at funerals, visitors and any other person that may use a cemetery. The training course has been designed to showcase proven safe work practices and to encourage a process of thought that will assist with accident prevention while ensuring professional conduct by those responsible for daily cemetery operations.

Training will include presentations by industry leaders such as funeral directors, government officials, monument builders and cemetery designers. Participants will gain firsthand experience on general grounds and buildings, operational activities while understanding the role and importance of historical infrastructure such as chapels and mausoleums.

Topics include:

A history of cemeteries
Cemetery regulatory compliance – The Funeral, Burial and Cremation Services Act
Understanding Cemetery By-laws – what can and cannot be controlled
Cemetery worker safety
Reducing risks and hazards
Grave preparation protocols – ground layout, opening and closings procedures
Marker installations – proper foundation preparation and safe placement
Understanding cremation interment options
Importance of proper record keeping
The significance of compassion and professionalism when dealing with bereaved persons
Understanding burial options – traditional grave, cremation scattering, placement and storage choices
Burial trends – bio-cremation, natural burials etc.
Effective communication and documentation systems that control and record information associated with interment
Cemetery equipment and safe work practices
Reviewing the role and opportunities associated with memorial trees and furniture
Dealing with cemetery vandalism
Preparing for special events – Mother and Father’s day preparations
Effectively handling on-site complaints
Proper grave layout
Grave opening, set-up, and closing
Proper marker installation
Cremation layout
Cremation opening, set-up, and closing
Columbarium layout
Columbarium opening, set-up, and closing
Conduct a cemetery risk assessment
On-site equipment and specialty tools of the trade

Instructor: George Barnes, former Director of Parks and Outside Services, City of Cambridge (retired)

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

WEBINAR: Recalibrating Recreation Facility Revenues for the Future (Wednesday, April 15, 2026)

Wed, 15 Apr 2026 16:00:00 GMT

ORFA Webinar

Recalibrating Recreation Facility Revenues for the Future

Wednesday, April 15, Virtual • Noon to 1:00 pm

Recreation user fees continue to be a challenge to meet operational and capital funding requirements. This webinar will look back at the history of user fees and explore how some members are approaching the calculation of these much needed financial resources to operate and maintain recreational investments. Opportunities for the industry will be discussed in more detail, as well as a review of the ORFA resources on revenue generation opportunities and barriers.

Presenters: Terry Piche, CRFP, CIT, Director, Training, Research and Design, ORFA.

This webinar is worth 1 professional development credits towards recertification of any ORFA professional designation

Advanced Recreation Facilities Business Management I (ILC-OL) (Monday, May 04, 2026)

Mon, 04 May 2026 13:00:00 GMT

Advanced Recreation Facilities Business Management I (ILC-OL)

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1: Project Management: Monday, May 4 and Tuesday, May 5, 9 am to 12 noon
Session 2: Asset Management: Wednesday, May 6 and Thursday, May 7, 9 am to 12 noon
Session 3: Strategic Planning: Friday, May 8 and Monday, May 11, 9 am to 12 noon
Session 4: Budgeting and Financial Management: Tuesday, May 12 and Wednesday, May 13, 9 am to 12 noon
Session 5: Risk Management: Thursday, May 14 and Friday, May 15, 9 am to 12 noon

Course Description

Instructors: Steve Hardie, RRFA, CIT, CPT, CAP, Project Manager, Community Services, Town of Saugeen Shores; Zack Tarantino, Sales Executive, Marmak; David Clark, Principal, David A. Clark Consulting; Ken Nix, Consultant, Municipal Finance Officers' Association of Ontario, Calvin Barrett, CPA, CA, Municipal Finance Officers' Association of Ontario; Tracy Eso, BFA, CIP, CRM, ACI, Risk Assessment & Solutions Manager, Intact Public Entities

NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

setting up a personal FREE Zoom basic account
an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
a computer and monitor
a webcam, not compulsory but recommended
a microphone
desire to interact, network, and learn from the comfort of their home/office.

This course is worth 35 professional development credits towards recertification of any ORFA professional designation

Events Planning and Management (ILC-OL) (Monday, May 04, 2026)

Mon, 04 May 2026 13:30:00 GMT

Events Planning and Management (ILC-OL)

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1: Monday, May 4, 8:30 am to 12:30 pm
Session 2: Tuesday, May 5, 8:30 am to 12:30 pm
Session 3: Wednesday, May 6, 8:30 am to 12:30 pm
Session 4: Thursday, May 7, 8:30 am to 12:30 pm
Session 1: Monday, May 11, 8:30 am to 12:30 pm
Session 2: Tuesday, May 12, 8:30 am to 12:30 pm
Session 3: Wednesday, May 13, 8:30 am to 12:30 pm
Session 4: Thursday, May 14, 8:30 am to 12:30 pm

Course Description

Instructors: Cathy Seguin, Nipissing Community Engagement Coordinator, United Way Centraide

NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

setting up a personal FREE Zoom basic account
an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
a computer and monitor
a webcam, not compulsory but recommended
a microphone
desire to interact, network, and learn from the comfort of their home/office.

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

Pool & Hot Tub Alliance Certified Pool & Spa Operator® (CPO®) (ILC-OL) (Monday, May 11, 2026)

Mon, 11 May 2026 12:30:00 GMT

Pool & Hot Tub Alliance Certified Pool & Spa Operator® (CPO®) (ILC-OL)

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Monday, May 11 to Thursday, May 14, 8:30 am to 12:30 pm

Registration for CPO closes on Thursday, April 30, 2026 at 4:00 pm

Course Description

Instructors: Cameron Evanoff, CPO, Supervisor, Facility Operations, City of Mississauga

NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

setting up a personal FREE Zoom basic account
an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
a computer and monitor
a webcam, not compulsory but recommended
a microphone
desire to interact, network, and learn from the comfort of their home/office.

This course is worth 21 professional development credits towards recertification of any ORFA professional designation

Aquatic Facility Operations (ILC-OL) (Tuesday, May 26, 2026)

Tue, 26 May 2026 12:30:00 GMT

Aquatic Facility Operations

Tuesday, May 26 to Thursday, June 4, 2026, 8:30 am to 12:30 pm

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1: May 26 – 8:30 am to 12:30 pm
Session 2: May 27 – 8:30 am to 12:30 pm
Session 3: May 28 – 8:30 am to 12:30 pm
Session 4: June 2– 8:30 am to 12:30 pm
Session 5: June 3– 8:30 am to 12:30 pm
Session 6: June 4– 8:30 am to 12:30 pm

The ORFA Aquatic Facility Operations course reflects the diversity of today’s Ontario’s public water recreation infrastructure. Through extensive member evaluation and feedback, the ORFA has shifted the learning focus from traditional Class A & B swimming pool operational responsibilities towards the different types of recreational aquatic facilities that includes the newly classified Class C pools. This advanced aquatic training course is considered industry leading as it takes practitioners who have obtained a Certified Pool Operator (CPO) credential, or other similar introductory aquatic training course, with an advanced study of aquatic facility operations. The ORFA worked closely with the former National Swimming Pool Foundation (NSPF) and the Canadian Red Cross (CRC), to develop an enhanced curriculum specific to meet the learning needs of Ontario aquatic professionals. The educational approach includes an opportunity for professional aquatic operational staff to enhance their aquatic training and workplace experience while allowing recreation staff who are responsible for non-traditional water operations to attend and learn of their responsibilities, and how to effectively operate and maintain the equipment and infrastructure.

This course is a required educational component of ORFA’s Certified Aquatic Technician (CAT) professional designation. Positioned as an equivalent to ORFA’s highly respected Certified Ice Technician designation, the CAT credential is positioned to be in high demand by employers. Participants will be provided with a self-directed guide titled Passport Toward Competency. The guide will list recommended workplace-specific, as well as educational activities, to assist the participants in achieving aquatic facility operations competency, as best determined by their employer.

Topics include:

Indoor and outdoor Class A & C pool regulatory compliance and operational best practices
Aquatic mechanical room equipment maintenance best practices
A review of advancements in water disinfection and chemistry
Waterslide, saunas, steam rooms etc. maintenance and upkeep
Pool chemical safety and management
Indoor pool air quality
Maintaining aquatic sensing equipment
Indoor and outdoor aquatic PPE
Outdoor pool operational best practices
Working alone safely in an aquatic environment
Workplace injuries and reporting compliance
Completing efficient logbook entries
Aquatic housekeeping risks, hazards and best practices
Risk reduction and avoidance strategies
Emergency preparedness and management

Please Note:

According to the Ministry of Health and Long-Term Care – Regulation 565, operators of public pools and spas must be trained in the safe operation of the facility. The requirement in Reg. 565 (Public Pools) for operator training is new for operators of public pools. There is no specific training course identified at this time, however the regulation specifies that the operator must be trained in public pool and public spa operation and maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures. There are existing training courses and resources available through many local public health units and industry providers which may be used to meet this requirement.

Through the Recreational Water Protocol, public health units are required to ensure training materials are available and to promote recreational water facility training to owners and operators. As a guide, courses should contain information on the following topics, which are found in the Recreational Water Protocol:

Public health legislation and regulations, as applicable;
Prevention of illness, injury or death;
Pool water chemistry;
Sanitary operation of other amenities in the facility;
Provision of safety equipment;
Emergency communication and procedures;
Safety supervision;
Admission Standards, as applicable; and
Record keeping.

Instructor: Cameron Evanoff, CPO, Supervisor, Facility Operations, City of Mississauga

This course is worth 21 professional development credits towards recertification of any ORFA professional designation

Legal Awareness I - Supervising in a Recreation Environment (ILC-OL) (Tuesday, June 23, 2026)

Tue, 23 Jun 2026 12:30:00 GMT

Legal Awareness I - Supervising in a Recreation Environment (ILC-OL)

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1: Tuesday, June 23, 8:30 am to 4:30 pm
Session 2: Thursday, June 25, 8:30 am to 4:30 pm

Course Description

Instructors: Terry Piche, CRFP, CIT, Director, Training, Research and Development, Ontario Recreation Facilities Association Inc.

NOTE: This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

setting up a personal FREE Zoom basic account
an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
a computer and monitor
a webcam, not compulsory but recommended
a microphone
desire to interact, network, and learn from the comfort of their home/office.

This course is worth 14 professional development credits towards recertification of any ORFA professional designation

Basic Arena Refrigeration (ILC-OL) (Wednesday, July 29, 2026)

Wed, 29 Jul 2026 12:30:00 GMT

Basic Arena Refrigeration (BAR)

Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

Session 1: Wednesday, July 29, 8:30 am to 4:30 pm
Session 2: Wednesday, August 5, 8:30 am to 4:30 pm
Session 3: Wednesday, August 12, 8:30 am to 4:30 pm

The ORFA Basic Arena Refrigeration course is considered the minimum industry-recognized standard for ice arena facility personnel. The Occupational Health and Safety Act demands that those who conduct work in these environments be “competent” while the Operating Engineers Regulation requires that all who have “privilege to enter a registered refrigeration plant room” be qualified. Such qualification and competency require a strong foundation of all regulatory obligations to be met followed by an introduction to the principles and fundamentals of the theory of refrigeration and concluding with a risk and hazard assessment overview of a typical refrigeration plant room.

Emphasis is placed on the need for worker safety which depends on the proper use of personal protective equipment from all noxious gases and/or refrigerants stored on site. Operator and public safety further rely on the operator’s ability to monitor plant conditions, liquid levels, pressures, and temperatures and take appropriate action under the circumstance. Hazards of electricity, temperature and pressures are introduced so that plant monitors can recognize the importance of plant piping markings so not to touch these delivery mechanisms, not to place hands or feet near pumps or motors or make unqualified plant adjustments. Monitors must understand the need to conduct regular plant checks and the importance of recording these activities in the official plant log. Course participants will gain an appreciation for the proper use of plant room ventilation and the role of the refrigeration safety devices and alarm systems. Once this knowledge has been obtained, participants will clearly understand the importance of their role during plant room emergencies and the need to embrace and practice evacuation plans for both worker and general public safety.

Topics include:

Refrigeration Theoretical and Practical Factors
Refrigeration Codes, Regulations and Acts
Ice Rink Refrigeration Equipment, Controls and Safety Devices
Ice Rink Refrigeration Plant Safe Operations and Maintenance
Refrigeration Emerging Technologies and Energy Management

Online Exam: Exam must be completed online within 30 days of attending the in-person course.

Instructor: Robert W. Lilbourne, CRFP, CIT, Director, Community Services, Municipality of Strathroy-Caradoc

This course is worth 28 professional development credits towards recertification of any ORFA professional designation

Advanced Recreation Facilities Business Management II (ILC-OL) (Monday, September 28, 2026)

Mon, 28 Sep 2026 13:00:00 GMT

Advanced Recreation Facilities Business Management II

September 28 to October 9, 2026, 9:00 am to 12:00 pm

This course complements the subject matter covered in the Advanced Recreation Facilities Business Management I course and further explores areas of strategic importance to the business management of recreation facilities.

Session 1: Customer Service and Patron Relations, Fredrick Horvath, CRFP, CMM III, former Director of Operations, Municipality of Clarington (retired)
- September 28 and 29, 2026 - 9:00 am to 12 Noon
Human Resources Management: Union and Non-Union Work Environments, Lucas Mapplebeck, LL.B., Partner, Filion Wakely Thorup Angeletti LLP
- September 30 and October 1, 2026 - 9:00 am to 12 Noon
Interpersonal Communication Skills, Brian Lambie, President, Redbrick Communications
- October 2 and 5, 2026 - 9:00 am to 12 Noon
Recreation Facilities and Emergency Management, Patricia Martel, PhD, CEM, ABCP, Manager, Emergency Management, CEMC, Niagara Region
- October 6 and 7, 2026 - 9:00 am to 12 Noon
Supply Chain Management, LouAnn Birkett, CSCMP, former Purchasing Manager, Regional Municipality of Durham (retired)
- October 8 and 9, 2026 - 9:00 am to 12 Noon

Course Description

This course is worth 35 professional development credits towards recertification of any ORFA professional designation

EXPO Tradeshow (Monday, October 26, 2026)

Mon, 26 Oct 2026 11:30:00 GMT

EXPO Tradeshow

Registration for this event is currently open exclusively to ORFA Corporate and Affiliate Members. If your organization is not yet a member, you can become a Corporate Member and gain access to event registration and other benefits by visiting: BECOME A CORPORATE MEMBER

The ORFA invites corporate members and strategic allies to showcase their products and services for the recreation facilities profession at Symposium 2026 EXPO Tradeshow to:

Connect with key recreation facilities decision makers and influencers
Showcase your unique brand’s portfolio of products and services
Build and strengthen relationships with current and prospective clients
Secure quality leads.

EXPO Tradeshow Location

Hilton Toronto/Markham Suites Conference Centre & Spa Conference Centre
8500 Warden Avenue, Markham, Ontario L6G 1A5

Schedule of Events

Sunday, October 25, 2026
Exhibitors move-in: 1:00 pm to 5:00 pm – set-up must be completed by 5:00 pm

Monday, October 26, 2026
Exhibit hours: 7:30 am to 6:00 pm

Exhibitor Time with Event Attendees:

Breakfast: 7:30 am to 8:30 am

Morning Break: 10:00 am to 10:30 am

Lunch: 12 Noon to 1:00 pm

Afternoon Break: 2:00 pm to 2:30 pm

Reception: 4:30 pm to 6:00 pm

Exhibitors move out: 6:00 pm to 8:00 pm

Single Booth Fee: $1,495.00 plus HST

Each SINGLE booth includes:

Exhibit space size is 10ft W x 10ft D carpeted
3ft H side wall white pipe and drape
One - 6ft skirted table and 2 chairs
Maximum of two (2) exhibit staff per booth
Meals, refreshment breaks, reception during tradeshow hours
Exhibitor name and URL on the conference webpage

Double Booth Fee: $2,990.00 plus HST

Each DOUBLE booth includes:

Exhibit space size is 20ft W x 10ft D carpeted
3ft H side wall white pipe and drape
Two - 6ft skirted table and 4 chairs
Maximum of four (4) exhibit staff per booth
Meals, refreshment breaks, reception during tradeshow hours
Exhibitor name and URL on the conference webpage

Floor Plan - VIEW

Exhibit space is assigned based on the date of the application and full payment received and accepted. Booth allocations will be assigned on a first-come, first-served basis. The ORFA reserves the right to determine the final allocation of exhibit space.

Addition Services

Stronco Show Services - Exhibitor shipping, materials handling, and furniture

Encore Exhibitor Services - Electrical, internet, and audio-visual needs

Host Hotel

Hilton Toronto/Markham Suites Conference Centre & Spa

Registered exhibitors may reserve guestrooms at ORFA - Emergency Management Symposium

For More EXPO Information, contact:

Remo Petrongolo, ORFA Director, Business Development, email: info@orfa.com

Symposium 2026 (Monday, October 26, 2026)

Mon, 26 Oct 2026 13:00:00 GMT

Symposium 2026

The Ontario Recreation Facilities Association (ORFA) is pleased to announce that the SYMPOSIUM 2026 with a focus on Recreation Facilities Emergency Management is taking place as a hybrid event October 26-27, 2026 at Toronto/Markham Hilton Suites & Conference Centre in Markham, Ontario.

Recreation facility professionals play a vital role in their local communities by ensuring that infrastructure under their care and control is managed to ensure a safe environment for both patrons and staff. However, over the past many years, these facility operations experts’ knowledge and skills in safety awareness are being tasked to a new level of comprehension and application given increasingly alarming instances of varied emergencies impacting communities and the recreation facilities within them.

MORE INFORMATION

In-person registration of $895.00 plus HST includes:

2 days of educational sessions
Access to EXPO Tradeshow, including host reception
Daily breakfasts, refreshment breaks and lunches

Virtual registration of $495.00 plus HST includes:

2 days of online educational sessions

Schedule of Events

Monday, October 26, 2026
(EXPO Tradeshow hours: 7:30 am to 6:00 pm)

Breakfast: 7:30 am to 8:30 am
Sessions: 8:30 am to 10:00 am
Morning Break: 10:00 am to 10:30 am
Sessions: 10:30 am to 12 Noon
Lunch: 12 Noon to 1:00 pm
Sessions: 1:00 pm to 2:00 pm
Afternoon Break: 2:00 pm to 2:30 pm
Sessions: 2:30 pm to 4:30 pm
Host Reception: 4:30 pm to 6:00 pm

Tuesday, October 27, 2026

Breakfast: 7:30 am to 8:30 am
Sessions: 8:30 am to 10:00 am
Morning Break: 10:00 am to 10:30 am
Sessions: 10:30 am to 12 Noon
Lunch: 12 Noon to 1:00 pm
Sessions: 1:00 pm to 2:00 pm
Afternoon Break: 2:00 pm to 2:30 pm
Sessions: 2:30 pm to 4:30 pm

Host Hotel Guestrooms - Hilton Toronto/Markham Suites Conference Centre & Spa

The ORFA has reserved host hotel guestrooms, at preferred rates, for registered event attendees. To reserve a room, visit ORFA - Emergency Management Symposium

Cancellation and Refund Policy
Cancellation requests must be done so in writing by sending an email to info@orfa.com and refunds will be processed as follows:

March 1, 2026, to June 30, 2026 (11:59 EST) full refund, less a $100.00 cancellation fee
July 1, 2026, to August 31, 2026 (11:59 EST) full refund, less 50%
On or after September 1, no refund but a substitute representative is welcome to attend.

For more information, email: info@orfa.com