Upcoming Events

Upcoming events

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online

    CGT Recertification Challenge Exam


    An online Certified Grounds Technician (CGT) Recertification Challenge Exam option is available to current CGT's who must recertify to maintain their professional designation.  Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

    ONLINE EXAM:

    • Exam time limit is 90 minutes
    • The exam must be finished in one sitting. You cannot save and finish later
    • You must complete each question before moving on to the next question
    • You must complete all questions in this exam
    • To be successful you must score 60% or higher on the exam

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online

    CBT Recertification Challenge Exam


    An online Certified Building Technician (CBT) Recertification Challenge Exam option is available to current CBT's who must recertify to maintain their professional designation.  Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

    ONLINE EXAM:

    • Exam time limit is 90 minutes
    • The exam must be finished in one sitting. You cannot save and finish later
    • You must complete each question before moving on to the next question
    • You must complete all questions in this exam
    • To be successful you must score 60% or higher on the exam

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online

    CARPT Recertification Challenge Exam


    An online Certified Arena Refrigeration Plant Technician (CARPT) Recertification Challenge Exam option is available to current CARPT's who must recertify to maintain their professional designation.  Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

    ONLINE EXAM:

    • Exam time limit is 90 minutes
    • The exam must be finished in one sitting. You cannot save and finish later
    • You must complete each question before moving on to the next question
    • You must complete all questions in this exam
    • To be successful you must score 60% or higher on the exam

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online

    CAT Recertification Challenge Exam


    An online Certified Aquatic Technician (CAT) Recertification Challenge Exam option is available to current CAT's who must recertify to maintain their professional designation.  Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

    ONLINE EXAM:

    • Exam time limit is 90 minutes
    • The exam must be finished in one sitting. You cannot save and finish later
    • You must complete each question before moving on to the next question
    • You must complete all questions in this exam
    • To be successful you must score 60% or higher on the exam
    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Public Skating Monitor Training Program (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course.

    Care and control of public skating sessions are often given to a young person as their first employment opportunity. These positions are an important part of the operations customer service and facility safety and first response. Balancing public relations and program safety requires skills and knowledge that must be provided by facility management. This online training session provides a strong foundation of workplace roles and responsibilities while outlining public skating best practices that will raise the level of awareness for all who successfully complete the training. Once complete, facility management will be able to quickly fast track the internal workplace specific training that outlines rules of conduct for both the monitor and the skaters as well as emergency management procedures.  The program is built using industry best practices collected by the Ontario Recreation Facilities Association as the industry leader in providing resources to advance the recreation profession and promote safe and healthy recreation operations, and management.

    Topics include:

    • Being a customer service and facility ambassador
    • Facility staff roles and responsibilities
    • Monitor training requirements – MLITSD, AODA, First Aid, AED, WHMIS
    • Common public skating policies
    • Role and responsibilities of the skate monitor
    • Emergency preparedness

    All participants shall complete a final assessment to confirm their learning experience and shall receive a certificate of completion.

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    CIT Recertification Course (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    The Ontario Recreation Facilities Association (ORFA) introduced the Certified Ice Technician (CIT) professional designation in 1997. This NHL-recognized credential was designed to acknowledge the academic excellence and specialized expertise of individuals who work in artificial ice operations. Overwhelmingly, the CIT designation has been the most sought-after of all the ORFA professional designations. Today, close to 70% of arenas, ice and refrigeration job postings specifically state the preference to recruiting those individuals who hold the CIT professional designation.

    Since 1997, over 1000 individuals have been awarded the CIT designation. More recently, there has been discussion and reflection, based on industry needs and legal counsel, that to ensure these individuals remain current in industry best practices and knowledge, that a recertification program be designed and implemented. More Information

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    CIT Recertification Challenge Exam


    An online Certified Ice Technician (CIT) Recertification Challenge Exam option is available to current CIT's who must recertify to maintain their professional designation.  Individuals will be tested on core information associated with the original course learning objectives and industry information shared by ORFA over the last five years.

    ONLINE EXAM:

    • Exam time limit is 90 minutes
    • The exam must be finished in one sitting. You cannot save and finish later
    • You must complete each question before moving on to the next question
    • You must complete all questions in this exam
    • To be successful you must score 60% or higher on the exam

    The ORFA introduced the Certified Ice Technician (CIT) professional designation in 1997. This NHL-recognized credential was designed to acknowledge the academic excellence and specialized expertise of individuals who work in artificial ice operations. Overwhelmingly, the CIT designation has been the most sought-after of all the ORFA professional designations. Today, close to 75% of arenas, ice and refrigeration job postings specifically state the preference to recruiting those individuals who hold the CIT professional designation.

    Since 1997, over 1000 individuals have been awarded the CIT designation. More recently, there has been discussion and reflection, based on industry needs and legal counsel, that to ensure these individuals remain current in industry best practices and knowledge, that a recertification program be designed and implemented. More Information

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Ice Making and Painting Technologies (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    Recommended Prerequisites: Participants that have completed the Basic Arena Refrigeration course or the Advanced Refrigeration Facility Operator and the Ice Maintenance and Equipment Operator (IMEO) course and have one-year, hands-on, artificial ice experience will be better positioned to interpret course materials. It is further recommended that prior to attending this course, participants visit ORFA’s Resource Centre and review materials found in the Arena Ice Operations section applicable to the topic of ice making.

    Doug Moore, the world’s first recognized professional “Ice Technician” was the late founder of Jet Ice Ltd. and also the Chief Engineer at Maple Leaf Gardens in Toronto for 30 years. He was a hands-on practitioner that understood the specific day-to-day needs of facility operators. Doug’s contributions set the foundation that has helped give the industry the look and quality of ice that is enjoyed today by athletes in the sports of hockey, curling and figure skating. Doug was an innovator of the arena industry, specializing in ice making technology, speed-painting procedures and openly shared his passion, vast skills and knowledge in this science willingly with facility owners, managers and operators throughout North America. Following in Doug’s commitment is current Jet Ice Vice President, Dave Loverock. Dave, mentored by Doug, continued in the tradition set by the Jet Ice founder by focusing on the same hands-on, frontline proven principles with an eager openness to explore innovation and change. Today, these revolutionary ice making concepts and theories have been implemented in a wide range of community and professional facilities and are considered best practice throughout the ice industry.

    Together, the ORFA and Jet Ice Ltd. continue to provide the recognized industry leading standard for professional development in ice-making principles and application techniques for all ice technicians. It is important to note that litigation involving ice condition will almost always use the ORFA Ice Making and Painting Technologies course materials as the proven acceptable industry standard to be met. Knowing and applying these established principles is essential to reducing ice arena risk of liability.

    Creating a durable sheet of ice requires a clear understanding of the ice making venue and its mechanical ability and limitations. This environment will include basic yet essential scientific principles surrounding air, water, ice paint, logo materials and HVAC-R systems. Building on the theory gained in the refrigeration classes, this course will enhance the participants’ knowledge, while increasing their operational effectiveness through a clear understanding of proven ice installation principles and techniques. Risk and hazards associated with ice making are also reviewed so that participants are aware of the hidden dangers associated with this task.

    Topics include:

    Module 1 – A History of Ice
    Module 2 – Facility Preparations
    Module 3 – The Ice Bowl
    Module 4 – Making New Ice
    Module 5 – Painting Ice White
    Module 6 – Ice Sport Markings
    Module 7 – Ice Rink Energy Reduction

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with workplace-specific training.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Ice Maintenance and Equipment Operations (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    Recommended Prerequisites: Participants that have completed a) Basic Arena Refrigeration or the Advanced Refrigeration Facility Operator course; b) and the Ice Making and Painting Technologies course; and c) have two years of practical artificial ice knowledge with some ice resurfacer operational experience will be better prepared in understanding some course content.

    An ice resurfacer is a complicated piece of heavy equipment that requires a concise understanding of how it works, what adjustments must be maintained and what regular maintenance must be performed or monitored by the operator to ensure trouble-free operation.

    This course is not designed to make a “competent” ice resurfacer operator. It has been developed using industry best practices that demonstrate the operation and care of the most critical piece of ice sheet maintenance after the refrigeration plant. Participants will be exposed to proven skills and techniques to create exceptional ice, troubleshoot poor ice conditions, perform ice maintenance, and safely operate and maintain all ice maintenance equipment.

    The ORFA has developed this training session in partnership with ice resurfacer manufacturers to help ensure the accuracy of the provided information however, it must be noted that the manufacturer is always considered the authority on any training, operation, or safety matter specific to their equipment. They should be consulted as required.

    Topics include:

    • History of ice maintenance
    • Operator safety
    • The conditioner
    • The cutting blade
    • Snow & ice collection systems
    • Water systems
    • The vehicle
    • Fuel and power source safety
    • Facility air quality awareness
    • The role of the circle check
    • How to safely operate an ice resurfacer
    • Other industry ice maintenance tools
    • Effective ice maintenance techniques

    Workplace-Specific Training: Please note this course does not provide participants with hands-on training in driving an ice resurfacer. A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Basic Arena Refrigeration (BAR) (OLSS)


    This online self-study course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    The ORFA Basic Arena Refrigeration course is considered the minimum industry-recognized standard for ice arena facility personnel and is now available in an on-line self-directed format. The Occupational Health and Safety Act demands that those who conduct work in these environments be “competent” while the Operating Engineers Regulation requires that all who have “privilege to enter a registered refrigeration plant room” be qualified. Such qualification and competency require a strong foundation of all regulatory obligations to be met followed by an introduction to the principles and fundamentals of the theory of refrigeration and concluding with a risk and hazard assessment overview of a typical refrigeration plant room. This is accomplished by completing Part One of the training, the Safe Arena Refrigeration Operator (SARPO).

    Once the legislative requirements and theoretical overview is complete participants will move on to understand that the refrigeration process operates on scientific principles that are applied to practical mechanical processes in Part Two. Students will be introduced to the different types of ice arena refrigeration plant designs and key pieces of equipment required to safely transfer heat plus the role of safety devices during this transfer. In addition, participants will be able to identify the types and the amounts, as well as the storage and disposal of refrigerants and lubricants.

    Emphasis is placed on the need for worker safety which depends on the proper use of personal protective equipment from all noxious gases and/or refrigerants stored on site. Operator and public safety further rely on the operator’s ability to monitor plant conditions, liquid levels, pressures and temperatures and take appropriate action under the circumstance. Hazards of electricity, temperature and pressures are introduced so that plant monitors can recognize the importance of plant piping markings so not to touch these delivery mechanisms, not to place hands or feet near pumps or motors or make unqualified plant adjustments. Monitors must understand the need to conduct regular plant checks and the importance of recording these activities in the official plant log. Course participants will gain an appreciation for the proper use of plant room ventilation and the role of the refrigeration safety devices and alarm systems. Once this knowledge has been obtained, participants will clearly understand the importance of their role during plant room emergencies and the need to embrace and practice evacuation plans for both worker and general public safety.

    Of further benefit would be a guided tour of a refrigeration plant room under the leadership of a competent plant operator for an orientation of a registered refrigeration plant room and review the plant operational and training manuals.

    Topics include:

    • Refrigeration Theoretical and Practical Factors
    • Refrigeration Codes, Regulations and Acts
    • Ice Rink Refrigeration Equipment, Controls and Safety Devices
    • Ice Rink Refrigeration Plant Safe Operations and Maintenance
    • Refrigeration Emerging Technologies and Energy Management

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Legal Awareness I - Supervising in a Recreation Environment (OLSS)


    This online self-study (OLSS) course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    Legal Awareness I - Supervising in a Recreation Environment I is a core requirement to all ORFA professional accreditations. We are pleased to make this time-tested training program available in an online self-study format that allows registrants to work through the information at their own pace and schedule over a 30-day period.

    The Occupational Health and Safety Act (OHSA) requires that all workers and supervisors understand and comply with all regulations, directives and best practices associated with their specific work environment. The ORFA Legal Awareness training course builds on the mandatory Ministry of Labour, Immigration, Training and Skills Development on-line self-study course for workers and supervisors specific to a recreation work environment. The basic requirement of OHSA remains unchanged; only "competent persons" are allowed to take care and control of a workplace or supervise other persons at work. The OHSA is clear on how competency is defined:

    • Be qualified because of their knowledge, training, and experience to organize the work and supervise safe performance.
    • Be familiar with the Act, Regulations, Policies and Procedures that apply to the work.
    • Have knowledge of any potential or actual danger or hazard to health and safety in the workplace.

    What has changed is that competency is merely the first step towards proving qualifications associated with the work. Qualification is a much higher standard that can only be met by obtaining ongoing professional development that is balanced with proven experience. Legal Awareness I is an in-depth review of the Occupational Health and Safety Act and other associated recreation regulatory responsibilities. This information forms a strong foundation for all recreation professionals to apply in their day-to-day responsibilities. Once complete, it is strongly recommended that Legal Awareness II be attended as it focuses on the other regulations and policies and procedures that are considered standard within our industry.

    Who should attend?

    Workers who are required to work alone in their workplaces are considered supervisors under the OHSA or workers whose job description identifies them as a lead hand, supervisor, or manager.

    Workplace-Specific Training

    A reminder to employers or facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    This course is worth 14 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Recreation Facility Cleaning, Disinfection and Sanitizing Principles (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 3-4 hour total session duration.

    The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit.

    This training session introduces recreation staff to basic cleaning and disinfection principles for public facilities. This online training is designed to assist current operations in proving that all staff understand the new standards and best practices for both worker and public safety.

    Participants will learn:

    1. Public Facility Regulatory Cleaning Obligations
    2. Their Expected Role and Responsibilities as Facility Cleaner
    3. Basic Cleaning Terms
    4. Cleaning Chemistry 101
    5. Body Fluid Management
    6. The Principles of How to Effectively Clean a Recreation Facility 
    7. Cleaner Risks, Hazards and Ergonomics
    8. Advanced Tools of the Trade

    The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Safe Arena Refrigeration Plant Owner/Operator (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 7-8 hour total session duration.

    The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit. 

    The SARPO course is designed to assist arena owners in confirming that facility staff who have been given the privilege to enter the registered plant room and have limited responsibilities in the actual operation and maintenance of the plants equipment are provided with a strong foundation relating to the risks and hazards associated with these environments.  In addition, plant owners will benefit from understanding the roles, responsibilities and regulatory responsibilities associated with the Operating Engineers Regulation.

    Topics include:

    • Legislation and operational best practices
    • Registered refrigeration plant operator competency
    • Registered refrigeration plant Daily operations best practices
    • Equipment identification
    • Safety device design and limitations
    • Cycle of refrigeration
    • Risks and hazards of primary and secondary refrigerants
    • Recordkeeping
    • Benefits of a quality maintenance program

    The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Safe Ice Resurfacer Operator (OLSS)


    The online course is self-study, and must be completed in 30 days from enrollment date. Participants will receive a confirmation email that they have been enrolled in the online course. The session was previously delivered as a one day classroom event, and depending on online learning skills, individuals may anticipate a 8-10 hour total session duration.

    The ORFA strives to provide its members access to timely recreation facilities operations/management information, regardless of geography. In addition to classroom-based learning events, and webinars, the ORFA continues to develop new online learning courses for its members’ benefit. 

    The Safe Ice Resurfacer Operator (SIRO) training course is considered  a basic introduction to the known risks and hazards associated with operating a mechanical piece of heavy equipment. The presented information is key to ensuring every new operator starts their career with a strong foundation of industry and manufacturer best practices. The training platform includes web based presentation that is supported by manufacturer equipment related operational safety materials and medias. Participants must complete a workplace specific passport to help supervisory staff prove that they have provided positive initial training. 

    Topics include:

    • History of ice resurfacers
    • Occupational Health & Safety Overview
    • Operational Safety Best Practices
    • Sample Policies and Operating Procedures Guidelines
    • Fuel Types-Gasoline-Propane-Natural Gas Safety 
    • Escaping Gas Risks
    • Fire and Explosion Risks and Hazards
    • Toxic Indoor Air Risks and Hazards
    • Circle Checking Best Practices
    • Water Systems Risks and Hazards
    • Safety Benefit of Scheduled Equipment Maintenance

    The course includes interactive quizzes and a final online assessment that with successful completion will lead to an ORFA recognized certificate of successful completion.

    • Tuesday, July 01, 2025
    • Wednesday, December 31, 2025
    • Online
    Register

    Legal Awareness II - Managing in a Recreation Environment (OLSS)


    This online self-study (OLSS) course must be completed in 30 days from enrollment date. Participants will receive an email confirming that they have been enrolled in the online course.

    This training course is considered essential professional development for any recreation staff member with managerial or supervisory responsibilities in a recreation setting. The increase in health and safety responsibility being adopted by every Canadian workplace is merely a gateway to the many other similar regulatory and legislative responsibilities in our industry. No two recreation departments are designed the same. This course explores the diverse, and at times, overlapping legal obligations associated with recreation programs, services and infrastructure. Each operation must be carefully and individually analyzed to determine regulatory responsibility so that policy and procedures can be designed to both reflect legal obligations and industry best practices. This training session is designed as a check and balance to known regulated responsibilities based on member experiences over decades of operations. It will provide participants with sufficient knowledge to know when additional research is required or if outside professional support to better understand and meet compliance so that the operations risk of accountability is reduced. One of the most important skills of all senior recreation administrative staff is one of information broker to other internal administrative staff so that sound operational decisions can be made. Understanding that not knowing any legal responsibility should operational conduct or lack there of, be called into question legally is not a legal defence.

    Topics include:

    • An in-depth review of the Canadian legal system
      • The anatomy of a lawsuit
      • Understanding personal accountability at work
    • The law as it relates to standard recreation facility operations
      • Standard operational requirements
      • Employment law
    • The Codes, Acts and Regulation Landscape
      • Policy and procedures development and application
      • The role of industry best practice
    • Documentation Management
      • Proving operational competency
      • The art of record keeping
      • The benefits of asset management
      • Meeting emergency management requirements
    • Designing staffs competency pathway through professional development, certification and workplace specific training
      • How to get the people you need with the right skills, at no cost
      • What must be done once you find these people
    • Creating and applying proven risk avoidance strategies
      • Designing operational tools that meet or exceed industry standards

    Participants will leave with a renewed sense of importance of legislative compliance and an industry standard tool box of information that will play a significant role in helping maintain a safe work and play environment.

    This course is worth 14 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, August 06, 2025
    • 8:30 AM
    • Wednesday, August 20, 2025
    • 4:30 PM
    • Virtual
    • 22
    Register

    Basic Arena Refrigeration (BAR)

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Wednesday, August 6, 8:30 am to 4:30 pm
    • Session 2: Wednesday, August 13, 8:30 am to 4:30 pm
    • Session 3: Wednesday, August 20, 8:30 am to 4:30 pm

    The ORFA Basic Arena Refrigeration course is considered the minimum industry-recognized standard for ice arena facility personnel. The Occupational Health and Safety Act demands that those who conduct work in these environments be “competent” while the Operating Engineers Regulation requires that all who have “privilege to enter a registered refrigeration plant room” be qualified. Such qualification and competency require a strong foundation of all regulatory obligations to be met followed by an introduction to the principles and fundamentals of the theory of refrigeration and concluding with a risk and hazard assessment overview of a typical refrigeration plant room.

    Once the legislative requirements and theoretical overview is complete participants will move on to understand that the refrigeration process operates on scientific principles that are applied to practical mechanical processes in Part Two. Students will be introduced to the different types of ice arena refrigeration plant designs and key pieces of equipment required to safely transfer heat plus the role of safety devices during this transfer. In addition, participants will be able to identify the types and the amounts, as well as the storage and disposal of refrigerants and lubricants.

    Emphasis is placed on the need for worker safety which depends on the proper use of personal protective equipment from all noxious gases and/or refrigerants stored on site. Operator and public safety further rely on the operator’s ability to monitor plant conditions, liquid levels, pressures, and temperatures and take appropriate action under the circumstance. Hazards of electricity, temperature and pressures are introduced so that plant monitors can recognize the importance of plant piping markings so not to touch these delivery mechanisms, not to place hands or feet near pumps or motors or make unqualified plant adjustments. Monitors must understand the need to conduct regular plant checks and the importance of recording these activities in the official plant log. Course participants will gain an appreciation for the proper use of plant room ventilation and the role of the refrigeration safety devices and alarm systems. Once this knowledge has been obtained, participants will clearly understand the importance of their role during plant room emergencies and the need to embrace and practice evacuation plans for both worker and general public safety.

    Of further benefit would be a guided tour of a refrigeration plant room under the leadership of a competent plant operator for an orientation of a registered refrigeration plant room and review the plant operational and training manuals.

    Topics include:

    • Refrigeration Theoretical and Practical Factors
    • Refrigeration Codes, Regulations and Acts
    • Ice Rink Refrigeration Equipment, Controls and Safety Devices
    • Ice Rink Refrigeration Plant Safe Operations and Maintenance
    • Refrigeration Emerging Technologies and Energy Management

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    Online Exam: Exam must be completed online within 30 days of attending the in-person course.

    Instructor: Robert W. Lilbourne, CRFP, CIT, Director, Community Services, Municipality of Strathroy-Caradoc 

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, September 24, 2025
    • 8:30 AM - 12:00 PM
    • Virtual
    Register

    ORFA Virtual Workshop


    Seasonal Ice Sheet Onboarding Workshop

    Wednesday, September 24, 2025, Virtual • 8:30 am to 12 Noon

    ORFA members have expressed their challenges associated with attracting and retaining staff. Investing in training of workers that may only be with an operation for a short period is a difficult but regulated obligation to be met. To assist our members, the ORFA has developed an industry onboarding series that will focus on risks, hazards and safety best practices that dovetails with the Right to Know, Right to Participate and Right to Refuse as set out in the Occupational Health and Safety Act. The ORFA Seasonal Ice Sheet Onboarding workshop will assist members in creating a strong foundation where new workers understand common terms, known risks, when to ask for additional workplace specific training or when not to attempt work that may place them at risk.

    This workshop is worth 1 professional development credits towards recertification of any ORFA professional designation

    • Thursday, October 02, 2025
    • 8:30 AM
    • Thursday, October 16, 2025
    • 4:30 PM
    • Virtual
    • 19
    Register

    Advanced Refrigeration Facility Operator

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: Thursday, October 2, 8:30 am to 4:30 pm
    • Session 2: Thursday, October 9, 8:30 am to 4:30 pm
    • Session 3: Thursday, October 16, 8:30 am to 4:30 pm

    The course is designed to enhance the knowledge and skills of practitioners who are considered to be the “user” as defined in the Operating Engineers Regulation of a registered “unattended” industrial ice sheet refrigeration plant. It builds on the knowledge learned in the ORFA Basic Arena Refrigeration course which is a recommended course pre-requisite. Participants will gain a strong working knowledge of roles and responsibilities associated with the operation, management and maintenance of these systems. Course curriculum is built on current regulatory responsibilities and accepted industry best practices. The learning objectives are recognized by the Technical Standards and Safety Authority (TSSA) as minimum training for those individuals who are responsible for decision making surrounding the day-to-day care and control of these plant rooms. Participants will receive all necessary tools to evaluate and/or build an ice sheet refrigeration workplace specific training, operational and maintenance program.

    Topics include:

    • Module 1 - Defining Who Is In Care & Control of the Registered Ice Sheet Refrigeration Plant 
    • Module 2 - The Responsibility of Creating a Safe Registered Ice Sheet Refrigeration Plant Room 
    • Module 3 – The Responsibility of Mentoring Ice Sheet Refrigeration Plant Room Staff 
    • Module 4 – Creating and Maintaining a Plant Operational and Training Manual 
    • Module 5 - The Responsibility of Creating an Effective Registered Refrigeration Plant Maintenance Plan 
    • Module 6 – The Responsibility of Designing a Registered Refrigeration Plant Asset Management Plan 
    • Module 7 – The Responsibility of Registered Ice Sheet Refrigeration Emergency Planning 

    This is a recommended course for the ORFA Certified Arena Refrigeration Plant Technician (CARPT) designation. This course is also recommended ongoing professional development for B-Certificate Operators who are employed in the ice sheet industry.

    This course will be taught using Zoom. Participants need no special computer skills or set-up other than:

    • an internet connection that should be able to provide a data download and upload minimum speeds of one Megabit per second (Mbps) or better - broadband connection is recommended.
    • a computer and monitor
    • a webcam, not compulsory but recommended
    • a microphone
    • desire to interact, network, and learn from the comfort of their home/office. 

    Instructors: Terry Piche, CRFP, CIT, Director, Training, Research and Development, Ontario Recreation Facilities Association Inc.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 06, 2025
    • 9:00 AM
    • Wednesday, October 08, 2025
    • 4:00 PM
    • Toronto, ON and Virtual
    Register


    The Ontario Recreation Facilities Association (ORFA) is pleased to announce that registration is now open for the upcoming Aging Recreation Infrastructure Symposium that is taking place as a hybrid event October 6-8, 2025 at the Pan Am Centre, in Markham, Ontario.

    We look forward to you joining us at this timely event focused on raising awareness of the looming recreation facility crisis.

    SESSIONS

    • Keynote: Building Accessible Facilities to Meet Every Athletes Needs
    • A 50-year Review of Recreation Infrastructure Lifecycle
    • Understanding Recreation Structural Integrity Roles and Responsibilities
    • Historical Designation Roles and Responsibilities
    • Evaluating the Risks of Aging Infrastructure through an Insurance lens
    • Lessons Learned: Municipality of Trent Hills Project – A Decade from Start to Finish
    • Building for Climate Resilience & Sustainability
    • We Are Not Alone: A Peek at Our Neighbours Experiences
    • The City of Elliot Lake – A Real Time Aging Infrastructure Experience
    • FCM Infrastructure and Advocacy Update
    • Ontario’s Municipal Government Priorities: Facilities Infrastructure in Context
    • How to Make the Case that Our Facility needs Adequate Funding
    • Aging Infrastructure – The Science of Quality Data Collection
    • Case Study: Asset Retirement Obligations – Reviewing the Experiences of Other Communities
    • Case Study: Carleton Place – To Repair or Replace an Aging Aquatic Facility
    • Case Study: Aging Outdoor Pools
    • A Look at Opportunities in Aging Post Secondary Recreational Infrastructure
    • Open Ice Project
    • The Role of Asset Manafement in Addressing Aging Recreation Infrastructure
    • Asset Management Tools and Solutions
    • Dealing with the “NIMBY’s” in Community Developments
    • The Benefit of Properly Staffing the Next Generation of Recreation Facilities
    • Funding Opportunities for Recreation
    • Funding the Dream - Applying Basic Business Principles to Managing and Operating Recreation Facilities
    • Facility Retrofit Experiences: What Needs to Be Considered?

    SPEAKERS

    Andrew Jeanes, Ministry of Citizenship and Multiculturalism •. Brad Putnam, Ontario Recreation Facilities Association •. Calvin Barrett, Municipal Finance Officers' Association of Ontario •. Chris Lawless, Ministry of Citizenship and Multiculturalism •. Representative, Alberta Association of Recreation Facility Personnel •. Christine Tekker, Infrastructure Ontario •. Eddy Migue, City of Markham •. Frank Cain, University of Guelph- Dept. of Athletics •. Graeme Hawkins, 360 Engineering & Environmental Consulting Ltd. •. Ian Storey, I.B. Storey Inc. •. Jeff Adams, •. Jeff Theiler, U.S. Ice Rinks Association •. Jennie Greencorn, Recreation Facility Association of NS •. Jennifer Court, Asset Management Ontario (AMONTario) •. Jeremy Heersink, Poolside by CGT •. Jessica Jaremchuk, Intact Public Entities •. Karen Nesbitt, Association of Municipalities of Ontario •. Kari Kluke, City of Elliot Lake •. Kim Gavine, Parks and Recreation Ontario •. Kriss Snell, Municipality of North Perth •. Lauri Lidstone, FCM •. Lindsey MacIntosh, Future of Hockey Lab •. Matt Allen, Curling Ontario •. Peter Burnett, The Municipality of Trent Hills •. Robert Heggie, MLSE •. Ron Landry, Ministry of Labour Immigration Training and Skills Development •. Ross Rankin, Town of Carleton Place •. Sarah Ane, Parks and Recreation Ontario •. Sarah Hubble, Canoe Procurement Group of Canada •. Steve Hardie, Town of Saugeen Shores •. Ted Watson, MJMA Architecture & Design •. Terry Piche, Ontario Recreation Facilities Association •. Tracy Eso, Intact Public Entities •. Werner Schwar, City of Thunder Bay •. Zack Tarantino, Marmak (RFAM / SUB-ZERO

    • Monday, October 20, 2025
    • 8:30 AM
    • Wednesday, October 22, 2025
    • 4:30 PM
    • Cambridge, ON
    • 22
    Register

    Cemeterian™ Operations and Management

    Monday, October 20 to Wednesday, October 22, 8:30 am to 4:30 pm, Hespeler Memorial Arena, 640 Ellis Rd, Cambridge ON N3C 4A8

    A cemetery is defined as “land that has been set aside for the interment of human remains.” The reality is that cemeteries are also workplaces. Cemetery workers are general ground maintenance workers with priority being the tending to graves and memorial sites. Additional duties include interments, assessing stability of memorials, maintaining cemetery furniture and other related infrastructure. What places them apart from traditional grounds workers is the sensitivity required to provide a compassionate and professional environment. The grieving process must be understood when dealing with persons especially those not wanting to comply with cemetery rules of conduct and proper operation of the cemetery. Additionally, working near heavy equipment, use and care of specialty tools associated with cemetery operations in all types of weather conditions can be high risk if not performed correctly.

    Cemetery workers are covered under the Occupational Health and Safety Act and as such must meet the obligation of “competent person” as defined in the Act. The Act further requires that burial authorities provide a safe workplace and systems of work that will protect the employees, persons attending and officiating at funerals, visitors and any other person that may use a cemetery. The training course has been designed to showcase proven safe work practices and to encourage a process of thought that will assist with accident prevention while ensuring professional conduct by those responsible for daily cemetery operations.

    Training will include presentations by industry leaders such as funeral directors, government officials, monument builders and cemetery designers. Participants will gain firsthand experience on general grounds and buildings, operational activities while understanding the role and importance of historical infrastructure such as chapels and mausoleums.

    Topics include:

    • A history of cemeteries
    • Cemetery regulatory compliance – The Funeral, Burial and Cremation Services Act
    • Understanding Cemetery By-laws – what can and cannot be controlled
    • Cemetery worker safety
    • Reducing risks and hazards
    • Grave preparation protocols – ground layout, opening and closings procedures
    • Marker installations – proper foundation preparation and safe placement
    • Understanding cremation interment options
    • Importance of proper record keeping
    • The significance of compassion and professionalism when dealing with bereaved persons
    • Understanding burial options – traditional grave, cremation scattering, placement and storage choices
    • Burial trends – bio-cremation, natural burials etc.
    • Effective communication and documentation systems that control and record information associated with interment
    • Cemetery equipment and safe work practices
    • Reviewing the role and opportunities associated with memorial trees and furniture
    • Dealing with cemetery vandalism
    • Preparing for special events – Mother and Father’s day preparations
    • Effectively handling on-site complaints
    • Proper grave layout
    • Grave opening, set-up, and closing
    • Proper marker installation
    • Cremation layout
    • Cremation opening, set-up, and closing
    • Columbarium layout
    • Columbarium opening, set-up, and closing
    • Conduct a cemetery risk assessment
    • On-site equipment and specialty tools of the trade

    Workplace-Specific Training: A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with workplace-specific training.

    Instructor: George Barnes, former Director of Parks and Outside Services, City of Cambridge (retired)

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 20, 2025
    • 8:30 AM
    • Wednesday, October 22, 2025
    • 4:30 PM
    • Burlington, ON
    • 24
    Register

    Ice Maintenance and Equipment Operations

    Monday, October 20 to Wednesday, October 22, 8:30 am to 4:30 pm, Appleby Ice Centre, 1201 Appleby Line, Burlington, ON L7L 5H9

    Course Information

    Prerequisites: Participants should have completed a) Basic Arena Refrigeration or the Advanced Refrigeration Facility Operator course; b) and the Ice Making and Painting Technologies course; and c) have two years of practical artificial ice knowledge with some ice resurfacer operational experience or a Safe Ice Resurfacer Operator permit.

    Workplace-Specific Training: Please note this course does not provide participants with hands-on training in driving an ice resurfacer. A reminder is given to facility supervisory staff that to complete the educational process successful participants must return to work and be provided with specific workplace-specific training.

    Personal Protective Equipment Required: Participants attending this course are required to supply and wear their own CSA-approved head protection, layered clothing, and appropriate footwear suitable for an ice arena environment. No exceptions.

    Instructor: Steve Hardie, RRFA, CIT, CPT, CAP, Project Manager, Community Services, Town of Saugeen Shores

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Monday, October 20, 2025
    • 9:00 AM
    • Friday, October 31, 2025
    • 11:00 AM
    • Virtual
    • 30
    Register

    Advanced Recreation Facilities Business Management II

    October 20 to 31, 2025, 9:00 am to 12:00 pm

    This course complements the subject matter covered in the Advanced Recreation Facilities Business Management I course and further explores areas of strategic importance to the business management of recreation facilities.

    • Session 1: Customer Service and Patron Relations, Fredrick Horvath, CRFP, CMM III, former Director of Operations, Municipality of Clarington (retired)
      • October 20 and 21, 2025 - 9:00 am to 12 Noon
    • Human Resources Management: Union and Non-Union Work Environments, Lucas Mapplebeck, LL.B., Partner, Filion Wakely Thorup Angeletti LLP
      • October 22 and 23, 2025 - 9:00 am to 12 Noon
    • Interpersonal Communication Skills, Brian Lambie, President, Redbrick Communications
      • October 24 and 27, 2025 - 9:00 am to 12 Noon
    • Recreation Facilities and Emergency Management, Patricia Martel, PhD, CEM, ABCP, Manager, Emergency Management, CEMC, Niagara Region
      • October 28 and 29, 2025 - 9:00 am to 12 Noon
    • Supply Chain Management, LouAnn Birkett, CSCMP, former Purchasing Manager, Regional Municipality of Durham (retired)
      • October 30 and 31, 2025 - 9:00 am to 12 Noon

    Course Description

    This course is worth 35 professional development credits towards recertification of any ORFA professional designation

    • Tuesday, November 04, 2025
    • 8:30 AM
    • Thursday, November 06, 2025
    • 4:30 PM
    • Paris, ON
    • 20
    Register

    Advanced Refrigeration Facility Operator

    Tuesday, November 4 to Thursday, November 6

    Brant Sports Complex - Meeting Room , 944 Powerline Road, Paris, ON N3L 0B2

    The course is designed to enhance the knowledge and skills of practitioners who are considered to be the “user” as defined in the Operating Engineers Regulation of a registered “unattended” industrial ice sheet refrigeration plant. It builds on the knowledge learned in the ORFA Basic Arena Refrigeration course which is a recommended course pre-requisite. Participants will gain a strong working knowledge of roles and responsibilities associated with the operation, management and maintenance of these systems. Course curriculum is built on current regulatory responsibilities and accepted industry best practices. The learning objectives are recognized by the Technical Standards and Safety Authority (TSSA) as minimum training for those individuals who are responsible for decision making surrounding the day-to-day care and control of these plant rooms. Participants will receive all necessary tools to evaluate and/or build an ice sheet refrigeration workplace specific training, operational and maintenance program.

    Topics include:

    • Module 1 - Defining Who Is In Care & Control of the Registered Ice Sheet Refrigeration Plant 
    • Module 2 - The Responsibility of Creating a Safe Registered Ice Sheet Refrigeration Plant Room 
    • Module 3 – The Responsibility of Mentoring Ice Sheet Refrigeration Plant Room Staff 
    • Module 4 – Creating and Maintaining a Plant Operational and Training Manual 
    • Module 5 - The Responsibility of Creating an Effective Registered Refrigeration Plant Maintenance Plan 
    • Module 6 – The Responsibility of Designing a Registered Refrigeration Plant Asset Management Plan 
    • Module 7 – The Responsibility of Registered Ice Sheet Refrigeration Emergency Planning 

    Online Exam: Exam must be completed online within 30 days of attending the in-person course.

    This is a recommended course for the ORFA Certified Arena Refrigeration Plant Technician (CARPT) designation. This course is also recommended ongoing professional development for B-Certificate Operators who are employed in the ice sheet industry.

    Instructors: Terry Piche, CRFP, CIT, Director, Training, Research and Development, Ontario Recreation Facilities Association Inc.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, November 05, 2025
    • 8:30 AM
    • Wednesday, November 19, 2025
    • 4:30 PM
    • Virtual
    • 30
    Register

    Building Management and Operations

    Instructor-led Course Online (ILC-OL). This course will be taught using Zoom.

    • Session 1: November 5 – 8:30 am to 4:30 pm
    • Session 2: November 12 – 8:30 am to 4:30 pm
    • Session 3: November 19 – 8:30 am to 4:30 pm

    The Building Management and Operations course presents materials as an introduction to facility management and operations. It focuses on the role and responsibilities of lead hands, supervisors and facility managers.

    Information will be presented in a theory format by several guest presenters along with some group work and required reading of the included resources. The objective is to instill in the participant that this course is an overview of known recreation facility workplace obligations, best practices and industry related issues that may be encountered in their work environment. And the materials is offered as a stimulant to life-long learning. Participant’s commitment to applying the information will dictate their success within the industry.

    This course takes the practitioner to a higher level of learning. Accomplished through and broader understanding of managerial operating best practices and how to engage operational teams through the development and implementation of operational tools such as log books, checklists and time dated maintenance plans.

    Awareness of increasing pressures to be energy efficient while maximizing building life-cycle expectations continue to increase. It is expected that today’s recreation facility professional who has direct operational responsibilities must clearly understand and stay in tune with the legislative responsibility associated with their work environment.

    The course explores creating policy, procedures, and tools that if not properly implemented, controlled, updated or reflective of legislative changes can impact operational information such as fire safety equipment inspection that may be put the facility at legal risk.

    Other consideration is supervisory staff turnover inheriting operational directives and may lack the understanding and importance of maintaining the integrity of these important facility operational tools. Additionally, supervisory staff can be reluctant to adopt new ways or access new equipment to perform historical tasks.

    Through a series of guest speakers this course will provide a framework for new, existing, or those striving to become supervisors with managerial responsibilities in maintaining facility operations while challenging the participant to be open minded in continually exploring new techniques and technologies associated with effective facility management.

    Topics include:

    • Applying health and safety managerial tools that will ensure compliance to the Occupational Health and Safety Act
    • Embracing energy management as an ongoing fiscal responsibility. Having an energy management plan and understanding energy reduction strategies is a key responsibility of today’s facility manager
    • Understanding the Electrical Code and its application - Presenter: Electrical Safety Association
    • Developing an effective building risk management plan - Presenter: Frank Cowan Co.
    • Developing effective equipment maintenance plans - Presenter: Efficiency Engineering Inc.
    • Developing facility life-cycle plans - Presenter: Marmak Information Technologies
    • Facility Managerial Challenges – ORFA industry leaders will further share experiences on a variety of issues that impact recreational services provisions. Topics included but are not limited to:
    • Understanding the complexities of some legislative compliance – illegal alcohol consumption, animals in public facilities, and legal tobacco use are just some topics challenging today’s recreation facilities
    • Properly staffing a recreation facility – understanding how to create a staffing plan that meets the expectations of both the users and the operational budget is at times a balancing act
    • Building operational budgeting 101 – putting forward an operational budget that includes sufficient back-up support materials while creating a user fee system that reflects the true costs associated with use is information that senior management are now expecting
    • Emerging facility operational issues, emerging techniques, and technologies

    Instructor: Larry Fisher, CRFP, CGT, CBT, Manager, Facilities and Operations, Algonquin College, Waterfront Campus and Frederick Horvath, CRFP, CMM III, former Director of Operations, Municipality of Clarington (retired)

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation

    • Wednesday, November 12, 2025
    • 8:30 AM
    • Friday, November 14, 2025
    • 4:30 PM
    • Oakville, ON
    • 5
    Register

    Recreation Facility Environmental Services Management

    Wednesday, November 12 to Friday, November 14, 2025, 8:30 am to 4:30 pm, Queen Elizabeth Park Community and Cultural Centre, Mulitpurpose Room 1+2, 2303 Bridge Road, Oakville, ON L6L 2G6

    Ice rinks integrate automation software to maximize equipment performance, lifecycle and assist with the reduction of energy usage. To meet these challenges, it is essential that all facility staff have a basic working knowledge of the science and mechanical application of air exchange for both human safety and ice quality.

    For a successful building operation, frontline operators must have a working knowledge of equipment design and function of building controls to respond effectively to real time operational challenges that impact energy costs, user comfort, building furniture and fixtures, and construction material longevity. In addition, operators must comprehend how air management equipment interrelates with the refrigeration equipment.

    Topics Included in Course:

    • Industry Issues
    • Recreation Equipment Design
    • Regulated Responsibilities Management
    • Heating, Ventilation and Air Conditioning Management
    • Safety and Operational Controls
    • Dehumidification Management
    • Electrical System Management
    • Water System Management
    • Mechanical Operational and Maintenance Best Practices
    • Facility Service Contractor Relationship
    • Energy Management
    • Lifecycle and Asset Management

    Presenters: Terry Piche, Director, Training, Research and Development, ORFA  and representatives from I.B Storey and Marmak.

    This course is worth 28 professional development credits towards recertification of any ORFA professional designation